Plan...
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— FAQs —
Below I have compiled a number of questions that clients have all the time but don’t often ask, or forget to ask.
(If a question isn’t listed below, this could mean that there may be multiple or longer answers. Please don’t be afraid to ask. It can be answered via phone, virtual or in person meetings.)
What should you expect from ENTITLED…
You should expect the very best from ENTITLED… and Tami, the Owner. As a luxury wedding and event company, our expectations are high of ourselves. So you should want nothing but the best from my company or any vendor that you are looking to hire on your wedding/event day.
what services do we offer?
We offer many services from Day of Coordination to Full Service planning. This would include, but is not limited too, Weddings, Corporate and SMERF (Social, Military, Educational, Religious & Fraternal) events.Please visit our Package section for more information.
How long have we been in business?
ENTITLED…was officially started as ENTITLED, LLC in July of 2018. However my first bride was in May of 2016. Since then we have had multiple weddings and events. I now look at these previous clients as extended family members. And if you decide to book with us, welcome to the family!
Are you a certified wedding planner? And what does that mean for a client?
So glad you asked! Yes, I am a Certified Wedding Planner. This means that I have attended The Bridal Society training course, filled with hours of scenarios, additional education and course work in order to prepare for your special day. Of course everything can never be covered in a classroom, so this is where my years of experience and expertise then come in.
what industry of work was i in before owning my own wedding/event planning business?
I initially worked in the Hospitality industry for about 11 years and as a bridal consultant for 5-7 years. So, to me, customer service, patience and and transparency are all very important qualities that my company stand for. I strive for perfection!
What is the ratio of planners & assistants to wedding guests?
For any weddings of (150) or less, there will only be myself (depending on the intricacy of the wedding). Otherwise for weddings (150) plus, I will enlist the help of an assistant planner who will have the same amount of knowledge and understanding as myself.
Due to COVID, this FAQ is modified. Please inquire for more information.
Will i be present for all vendor meetings?
Based on your contract and package choice, this will dictate how many vendor meetings I will attend.
Is a client able to hire vendors that i have not worked with before?
As of this moment, Yes, a client is able to hire vendors that I haven’t worked with. However the vendor must be put through a vetting process before they are hired. This will entail thorough research and feedback presented to the client.
If there are difficulties with vendors, does the planner or client handle them?
For full service and partial planning packages, once I am hired as a planner for your event, I will then take the reins in handling almost all aspects of your event. However, for all other planning packages (i.e. Day of Coordination), I will have no contact with the outside vendors until a couple months before the wedding date.
How would we best communicate with the client?
I am most certainly available through email, phone, virtual and in person meetings. Email responses usually require a 24-48 hour reply. Virtual and in person meetings require scheduling, at least, 48 hours in advance and usually will last (1) hour.
what is included in our fee?
Based on your package, our fees include many different aspects. Please refer to the corresponding contract and checklist provided after your initial consultation for more information.
what does starting the booking process look like for entitled…?
As a client, once you have done your research, please visit our Contact Us page and complete the Inquiry Form. Within 24-48 hours you will be contacted via email with a date and time to schedule a call, outlining basic information completed from the Inquiry. Then an in-person or virtual meet up will be scheduled for my in depth conversation. After the complimentary (1) hour consultation, I will provide the prospective client with a checklist and a contract, covering all expectations between client and company. If you believe that we are a perfect match, then let’s continue the story!
what is the required payment schedule?
We require at 50% Retainer fee at the signing of the contract. Based on your payment schedule, the secondary deposit is due a couple of months after the initial retainer fee. And the final payment is then due (1) month before the wedding. *However, this could change based on the circumstances.*
what is entitled’s… cancellation policy?
Please refer to your contract for the cancellation policy.
Thank you for reading! If you have any additional concerns, please do not hesitate to let me know. - Tami -